Healthcare
Self-guided Virtual Baseline Visit
Reduced
47%
Member Services call volume
Saved
120k+
in-person RN/Clinician hours
Completed by
60%
of members in 2025
Scaling & automating the cornerstone health assessment check-in of Curative's $0 healthcare model with rocketship growth ($0-$1.28B series B valuation in 3 years) with a hard January 1 deadline.
Overview
To receive Curative's $0 healthcare, every member must complete a baseline visit that tailors their benefits to specific needs. Hard enough to implement with 20,000 members year 1; but with around 100,000 members at year 2 and 200,000 at year 3, we needed a solution that scaled without involving a massive hiring event and automated previously manual procresses.